🔒 Legal
Privacy Policy
Last Updated: May 1, 2025
Bluechip Trading Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website at bluechiptradingacademy.com and any related services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect information you provide directly when you:
• Register for an account or purchase a course / data plan
• Fill out a contact or enquiry form
• Subscribe to our newsletter or blog updates
• Contact our support team via WhatsApp or email
Information collected includes: full name, email address, phone number, billing address, payment information (processed securely by Razorpay — we never store card details), and any correspondence you send us.
We also collect usage data automatically including IP address, browser type, pages visited, time spent, and device type for analytics and security purposes.
2. How We Use Your Information
We use your information to:
• Provide and manage your access to purchased courses, data plans, and API services
• Process payments and send transaction confirmations
• Send important account and service notifications
• Respond to your support enquiries and questions
• Send marketing communications (only with your consent, which you can withdraw anytime)
• Improve our products, courses, and website through analytics
• Comply with legal and regulatory requirements applicable to our business in India
3. Payment & Billing Information
All payment transactions are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. We do not store your credit card, debit card, or banking credentials on our servers.
Your billing information (name, address) is stored to generate proper invoices/receipts for Indian tax compliance (GST) purposes.
By providing payment information, you consent to Razorpay's Privacy Policy and Terms of Service in addition to ours.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
• Razorpay (payment processing)
• Email service providers for transactional communications
• Analytics providers (Google Analytics — anonymized)
• Legal authorities if required by law, court order, or regulatory obligation
All third-party service providers are contractually required to handle your data in compliance with applicable laws.
5. Data Security
We implement industry-standard security measures to protect your personal data:
• HTTPS encryption for all data in transit
• Encrypted storage for sensitive information
• Access controls limiting who within our team can view your data
• Regular security audits
Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach affecting your information.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
• Keep you logged in to your account
• Remember your preferences and settings
• Understand how visitors use our website (analytics)
• Show you relevant content
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. We do not use cookies for third-party advertising.
7. Your Rights
Under applicable Indian law and good practice, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Port your data to another service provider
To exercise any of these rights, email us at: privacy@bluechiptradingacademy.com with the subject line "Privacy Request".
8. Data Retention
We retain your personal data for as long as necessary to:
• Provide the services you have purchased
• Comply with Indian tax and accounting regulations (typically 7 years)
• Resolve disputes and enforce our agreements
After the applicable retention period, your data is securely deleted or anonymized.
9. Children's Privacy
Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email and will update the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact for Privacy Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:
Email: privacy@bluechiptradingacademy.com
WhatsApp: +91 88288 72719
Response time: Within 5 business days
Bluechip Trading Academy
Mumbai, Maharashtra, India